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Customer Service Survey
Customer Service Survey
We will make every effort to contact you as soon as possible. Please note that certain times, such as May, June & July for appraisal and October, November, December, January for collections, may take a longer response time due to the increased number of calls and contacts we receive. Thank you for participating in our survey.
Your Name:
(Required)
Email
(Required)
Reason for your visit or call:
Reason for your visit or call:
Protest
Ag Use Questions
Reason for your visit or call:
Value Questions
Collections Staff
Reason for your visit or call:
Homestead
Tax Questions
Reason for your visit or call:
Ownership
Others
Please rate the level of service you received:
Wait time for assistance:
Excellent
Good
Needs Improvement
Unsatisfactory
Professionalism and helpfulness:
Excellent
Good
Needs Improvement
Unsatisfactory
Knowledge of staff:
Excellent
Good
Needs Improvement
Unsatisfactory
Staff listened to my concerns:
Excellent
Good
Needs Improvement
Unsatisfactory
Staff treated me in a fair manner:
Excellent
Good
Needs Improvement
Unsatisfactory
Hidden
Staff treated me in a fair manner:
Excellent
What did you like the most about the service you received, and how could our service be improved?
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Contact Information
211 Bufkin Ln Lockhart, TX 78644
512-398-5550
512-398-5551
P.O. Box 900 Lockhart, TX 78644-0900
general@caldwellcad.org
publicinformation@caldwellcad.org
Chief Appraiser:
Shanna Ramzinski
Office Hours:
Monday - Friday
8:00 am - 5:00 pm
Drive Thru Window Hours:
Monday - Friday
8:30 am - 4:00 pm
Quick payments and drop off completed forms ONLY at Drive Thru Window
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